Onmetrica Support

Welcome to Onmetrica Support

Thank you for using Onmetrica.
We’re here to help with app access, technical questions, account assistance, and general support.

 

Contact Support

Email: support@onmetrica.com
We aim to respond to support requests within 2–3 business days.

 

Common Support Topics

We can assist with:
– Activation code requests and issues
– Account access
– Technical problems
– App functionality
– Non-commercial-stage participation
– Professional access
– Feedback and suggestions
– Privacy and data requests

 

Activation Code

1. Onmetrica currently operates through a controlled access model.
2. Downloading the app from the App Store does not automatically activate it.
3. Activation requires a unique access code issued or approved by Onmetrica.

If you believe you should have access, please contact us at:
support@onmetrica.com

 

Professional Access

If you are a psychologist, psychotherapist, counselor, coach, mentor, consultant, or other qualified professional interested in using Onmetrica, please contact us for information about professional participation and non-commercial-stage access.

 

Privacy & Legal

For information about how we collect, use, and protect your information, please review:
Privacy Policy
Terms of Use
End User License Agreement (EULA)

 

Report a Technical Issue

When reporting a technical problem, please include:
1. Device model
2. iOS version
3. App version
4. A brief description of the issue
5. Screenshots (if available)

This helps us investigate and resolve issues more efficiently.

 

Professional Program

Participation in the Onmetrica Professional Program (Non-commercial-stage) is optional and separate from ordinary app access.
If you have questions regarding participation, feedback, or research activities, please contact us.

 

About Onmetrica

Onmetrica is a structured calibration and reflection application powered by the TenTwo Method.
The app is designed to support structured reflection, visual evaluation, and professional discussion. It is intended for informational and professional-support purposes only and is not a medical device.

 

Emergency Notice

Onmetrica does not provide emergency services, crisis intervention, medical advice, psychotherapy, or diagnosis.
If you are experiencing a medical or mental health emergency, contact your local emergency services or an appropriately qualified crisis-support provider immediately. In the United States, you can call or text 988.

 

Company Information

Veret Company, LLC (DBA Onmetrica)
700 S. Rosemary Ave, Suite 204, West Palm Beach, Florida, USA
Email: support@onmetrica.com
Website: https://onmetrica.com

© 2026 Veret Company, LLC. Onmetrica is not a medical device or emergency service. All rights reserved.

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Starter Checkout

Starter Professional Participation Plan
$20.00 per month, plus applicable taxes

You will be charged $20.00 plus applicable taxes today. Your subscription automatically renews monthly until canceled.

Cancel online before your next billing date to stop future recurring charges. Cancellation takes effect at the end of the current paid billing period.

Current Onmetrica application access is free and separate from this subscription. This subscription does not purchase or unlock access to the application.

Plan details +

This subscription is for the professional-participation benefits described in the Starter Plan & Participation Terms.

Current application access is provided at no charge through an invitation-based account activation process. This subscription does not purchase, unlock, or guarantee access to the Onmetrica application or any of its features, functionality, content, or services.

Use of the Onmetrica application is governed separately by the Onmetrica Mobile Application Terms, Privacy Policy, Participation & Feedback Agreement, and Non-Disclosure Terms.

Professional Checkout

Professional Program Member Plan
$150.00 per month, plus applicable taxes

You will be charged $150.00 plus applicable taxes today. Your subscription automatically renews monthly until canceled.

Cancel online before your next billing date to stop future recurring charges. Cancellation takes effect at the end of the current paid billing period.

Founding Benefit availability: Limited to the first 200 qualifying members and requires 24 paid months in good standing. This is not a 24-month commitment. You may cancel anytime, but cancellation before qualification ends provisional eligibility.

Founding Benefit availability: A provisional qualifying place is currently available, subject to the Plan Terms.

Current Onmetrica application access is free and separate from this subscription.

Plan details +

If earned, the Founding Benefit provides complimentary lifetime licensed access to the next-generation Onmetrica product when commercially released, subject to the eligibility requirements, license scope, and other conditions described in the Professional Program Member Plan & Participation Terms.

Current application access is provided at no charge through an invitation-based account activation process. This subscription does not purchase, unlock, or guarantee access to the current Onmetrica application or any of its features, functionality, content, or services.

Use of the Onmetrica application is governed separately by the Onmetrica Mobile Application Terms, Privacy Policy, Participation & Feedback Agreement, and Non-Disclosure Terms.