Welcome to Onmetrica Support
Thank you for using Onmetrica.
We’re here to help with app access, technical questions, account assistance, and general support.
Contact Support
Email: support@onmetrica.com
We aim to respond to support requests within 2–3 business days.
Common Support Topics
We can assist with:
– Activation code requests and issues
– Account access
– Technical problems
– App functionality
– Non-commercial-stage participation
– Professional access
– Feedback and suggestions
– Privacy and data requests
Activation Code
1. Onmetrica currently operates through a controlled access model.
2. Downloading the app from the App Store does not automatically activate it.
3. Activation requires a unique access code issued or approved by Onmetrica.
If you believe you should have access, please contact us at:
support@onmetrica.com
Professional Access
If you are a psychologist, psychotherapist, counselor, coach, mentor, consultant, or other qualified professional interested in using Onmetrica, please contact us for information about professional participation and non-commercial-stage access.
Privacy & Legal
For information about how we collect, use, and protect your information, please review:
Privacy Policy
Terms of Use
End User License Agreement (EULA)
Report a Technical Issue
When reporting a technical problem, please include:
1. Device model
2. iOS version
3. App version
4. A brief description of the issue
5. Screenshots (if available)
This helps us investigate and resolve issues more efficiently.
Professional Program
Participation in the Onmetrica Professional Program (Non-commercial-stage) is optional and separate from ordinary app access.
If you have questions regarding participation, feedback, or research activities, please contact us.
About Onmetrica
Onmetrica is a structured calibration and reflection application powered by the TenTwo Method.
The app is designed to support structured reflection, visual evaluation, and professional discussion. It is intended for informational and professional-support purposes only and is not a medical device.
Emergency Notice
Onmetrica does not provide emergency services, crisis intervention, medical advice, psychotherapy, or diagnosis.
If you are experiencing a medical or mental health emergency, contact your local emergency services or an appropriately qualified crisis-support provider immediately. In the United States, you can call or text 988.
Company Information
Veret Company, LLC
700 S. Rosemary Ave, Suite 204, West Palm Beach, Florida, USA
Email: support@onmetrica.com
Website: https://onmetrica.com